• We try to be as prompt as possible with our communication, but sometimes things happen.  We will respond to your inquiries and orders within 48 business hours unless otherwise posted.
• Invoices must be paid within 24 hours after receiving.  Unpaid invoices exceeding 24 hours will be cancelled and risk not being reinstated.  Orders will not be booked on the calendar until payment is received, so to avoid risking someone else booking your spot, you should pay asap. 
• You may cancel your order and receive a FULL refund if you cancel 14 days or more from your pick up date. You may cancel your order and receive a 50% refund if you cancel within 13 to 7 days of your delivery date. Any cancellations with less than 7 days notice will NOT receive a refund and is non-transferable.
• The exact pickup address will be provided once payment is confirmed. For general reference, the location zip code is 77080.
• Bel's Bakes does not schedule pickups on the weekends.  All weekend orders will be ready for pickup on the preceding Friday.
• We use Almond Emulsion as a flavoring and the manufacturer claims that it is nut free.  If you want to play it safe, just order the vanilla bean flavor instead.  Please note that the cookies are made at a home kitchen where the presence of allergens exist, so please use your best judgement if eating.​
• Once your order is exchanged Bel's Bakes is no longer liable for any damaged cookies. This also applies to exchanges via a third party.
• Bel's Bakes assumes the right to refuse service to anyone or any organization for any reason and at any time.